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Table of Contents
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Acknowledgements
Features of the ManageFirst Books
Real Manager
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1 — It All Starts With the Menu
2 — Standardized Recipes Are Critical
3 — Product Purchasing
4 — Product Receiving, Storing, and Issuing
5 — Quality Food Production Standards
6 — Quality Beverage Management Standards
7 — Facilitating Performance of Production Staff
8 — Communicating with Customers
9 — Managing Buffets, Banquets, and Catered Events
10 — Food and Beverage Management: Analysis and Decision Making
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