Professional Training Center

Table of Contents

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Acknowledgements

Features of the ManageFirst Books

Real Manager

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1 — It All Starts With the Menu

2 — Standardized Recipes Are Critical

3 — Product Purchasing

4 — Product Receiving, Storing, and Issuing

5 — Quality Food Production Standards

6 — Quality Beverage Management Standards

7 — Facilitating Performance of Production Staff

8 — Communicating with Customers

9 — Managing Buffets, Banquets, and Catered Events

10 — Food and Beverage Management: Analysis and Decision Making